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Privacy Policy – How We Handle Your Account Information

We collect only what's needed to run your account, process bKash, Nagad and Rocket deposits, and keep your sessions secure. This policy explains what we gather, how we use it, and how you control access.

Account data protectionWallet transaction recordsSession securityUser access rightsPolicy contact path
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bd80 Privacy Policy – How We Handle Your Account Information
PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to view, update or delete your information, or if you have questions about how we handle account data, wallet records or session logs, reach us through any of the paths below. We respond to data requests within a reasonable timeframe and walk you through the verification steps.

Live Chat Open the chat widget in the account dashboard to ask about data access, correction requests or account closure. Our team verifies your identity before sharing any personal records, and they'll explain each step as you go.
Email Inquiry Send your data request or privacy question to the support address listed in your account settings. Include your registered mobile number so we can match the inquiry to your account and respond securely without exposing information to the wrong person.
Account Settings Panel Log in and navigate to the privacy section under account settings to download a copy of your transaction history, session logs and contact records. You can also update communication preferences or request account deletion from that screen.
DATA PRACTICES

How We Protect and Manage Your Information

We encrypt sessions with SSL, limit internal access to account data on a need-to-know basis, and purge inactive session tokens regularly. Wallet transaction identifiers are stored only long enough to reconcile deposits and withdrawals, and we never log your bKash, Nagad or Rocket PIN. You control who sees your account by keeping your login credentials private.

Session Encryption

Every login and game round travels over an SSL-secured connection. Session tokens expire after a period of inactivity, forcing a fresh authentication so no one can hijack an old session from a shared device or public network.

Wallet Data Handling

When you deposit via bKash, Nagad or Rocket, we record the transaction reference and amount to credit your account. We do not store your mobile wallet PIN, and we share transaction identifiers with the payment processor only to confirm the transfer.

Cookie and Tracking Use

Cookies remember your login state and game preferences so you don't re-enter them every visit. Session cookies disappear when you close the browser; persistent cookies stay until you clear them. No cookie tracks you across unrelated websites outside our domain.

Data Retention and Deletion

We keep account records and transaction logs while your account is open and for a defined period afterward to resolve disputes or meet record-keeping obligations. Close your account through support, and we'll begin the deletion process once retention requirements are satisfied.

Common Questions About Your Data Rights

We collect your mobile number, email address if provided, wallet transaction references for bKash, Nagad or Rocket deposits, device type, IP address and any identity documents you upload during verification. This lets us confirm you're eligible, process payments and keep your account secure.

Yes. Log in and visit the privacy section under account settings to download your transaction history, session logs and contact records. For a full data export, contact support with your registered mobile number and they'll prepare a report within a reasonable timeframe.

We retain active-account data as long as your account is open. After closure, we keep transaction logs and verification documents for a defined period to resolve disputes and meet operational record-keeping requirements, then securely delete them once retention obligations are satisfied.

We share transaction references with bKash, Nagad and Rocket to process deposits and withdrawals. We do not sell your data to third parties. If lawful authority issues a valid request, we may disclose records as required by legal process in eligible regions.

Log in and go to account settings to change your mobile number, email or communication preferences. For changes that affect identity verification, contact support through live chat or email with your registered mobile number so we can walk you through the update securely.

Contact support to request account closure. We'll settle any pending withdrawals, then mark your account inactive. Transaction and verification records are kept for the retention period required by operational and legal obligations, after which we securely delete them and your personal information is no longer accessible.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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