Complete verification before your first withdrawal
We ask every player to verify their identity and wallet ownership before cashing out. This step protects your balance from unauthorised access and ensures payouts reach the right person. Upload a clear photo of your national ID or passport, a screenshot showing your wallet number, and confirm your phone number with the OTP we send. Verification usually completes within a few hours,
and once approved you can withdraw anytime without repeating the process. All documents are stored securely and never shared outside our verification system.
- Open verification from your dashboard — Navigate to account settings, tap the verification panel, and the upload screen appears with instructions for each document type.
- Upload your ID and wallet proof — Take a clear photo of your national ID or passport, then screenshot your bKash, Nagad or Rocket profile showing your registered number.
- Confirm your phone number — We send an OTP to the mobile number you used during sign-up. Enter the code to prove you control the account and the wallet linked to it.
- Verification completes — Our team reviews your documents, usually within a few hours. Once approved, you can withdraw funds whenever your balance allows.